Hobsons was founded in 2010 by Benjamin R. Day, a laboratory instrumentation professional with over ten years experience. He has worked in Europe and Australia delivering consistent, high-quality service support.

Based in Melbourne since 2004, Benjamin's roles include eight years as National Technical Specialist with Mettler Toledo, a leading supplier of analytical and process instrumentation. Whilst in Europe he worked as European Service Manager with a US company providing automated organic synthesizers. Combining a firm understanding of chemistry and chemical engineering principles with knowledge of physics and instrument engineering enables him to handle a broad range of customer enquiries.

Benjamin has worked with a wide range of instrumentation, such as autotitrators, thermal analysers, FT-IR, lab and pilot scale reactors, with a capital cost ranging from $1000 to $0.5M. He is a practical problem-solver with wide experience in providing service support.

A science graduate with a Masters degree in Physics, his extensive service experience of lab instrumentation coupled with his professional, yet friendly approach makes him a real asset. He grasps the complexities of instruments but can communicate simply so that customers understand problems and options.

Trusted by his colleagues and considered a "safe pair of hands" to handle both instrument and customer alike, his cooperation as a service agent was frequently requested, leading to the formation of Hobsons.